A Legacy of Comfort, A Future of Trust
At Prime Comfort Plumbing, Heating & Cooling, we’re more than just a local service company — we’re a family that’s been keeping Kansas City comfortable for generations.
Our story began over a decade ago, when our parents founded a local plumbing, heating, and cooling company with just six employees and a vision: to provide honest, reliable, and expert service to the people of our hometown. Over the next eight years, we grew the company to a thriving team of 73, becoming a trusted name across the KC metro. In early 2021, after the loss of our beloved mother and co-founder, we made the difficult decision to sell the business and take time to regroup as a family.
Now operating out of our original building at 5729 Nieman Rd. in downtown Shawnee, Prime Comfort PHC is our new beginning — with the same heart, same integrity, and same commitment to quality that built our reputation in the first place. We’re bringing local, family-run service back to Kansas City’s plumbing, heating, and cooling industry — where it belongs.
When you call Prime Comfort, you’re not calling a call center. You’re calling a family that lives right here in your community, one that understands your home is your comfort zone — and we’re here to keep it that way.
Thank you for welcoming us back.
— The Prime Comfort PHC Family *
* Gene Hugunin has no affiliation with the Prime Comfort family
Posted on Renee RobinsonTrustindex verifies that the original source of the review is Google. Excellent service explained everything.Posted on Jeff SchroerTrustindex verifies that the original source of the review is Google. A locally owned company that I plan on turning to for my maintenance and repair needs. Timely service that was done right and with a smile.Posted on Devona TroutmanTrustindex verifies that the original source of the review is Google. Adam was Prompt and truly worked to solve The problem and he fixed it!!Posted on Missy GodseyTrustindex verifies that the original source of the review is Google. Our water heater went out and Jarrod figured out the problem quickly and fixed it easily! Very friendly and great customer service.Posted on Dr. "Mike" Catausan Hormone Treatment CentersTrustindex verifies that the original source of the review is Google. Very knowledgeable and super helpful. Will use their services again.Posted on Grind Hard KCTrustindex verifies that the original source of the review is Google. Adam had great customer service and did a great job!Posted on Lee EstingoyTrustindex verifies that the original source of the review is Google. Extremely professional - great to work with. Highly recommend them!Posted on Larry NovaTrustindex verifies that the original source of the review is Google. The team came out on time, finished all the work faster than expected, and the install was organized clean and hassle free. I also reached out to multiple different companies for a quote, prime was far more honest and competitive with their prices compared to other plumbers.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more